Georgi Kardzhaliyski, Product Manager

GEORGI KARDZHALIYSKI

BUSINESS & TECHNOLOGY

Bachelor of Science (BS) in Management Information Systems, WPI '13.

Master of Business Administration (MBA), Cambridge College '18.

  • Georgi Kardzhaliyski
  • Boston, MA, USA
  • gkardzhaliysky@gmail.com

WORK EXPERIENCE

  • Project Manager (Technical Support) August 15, 2019 - Present

    Mitrend (www.mitrend.com) - software company offering Software as a Service (SaaS).

    Communicate project status and technical concepts to management and stakeholders. Act as the business liaison between clients and engineers to resolve problems, improve processes and procedures.

    Facilitate daily scrum meetings to communicate progress toward a sprint goal, identify and solve issues during a sprint. Collaborate with project teams to define the user stories in the release, organize them into sprints, assign them to team members, and track progress.

    Manage workflows and processes related to incident response and business operations. Set up service-level agreement (SLA) policies to ensure we’re delivering measured and predictable service. Measure the response and resolution times of the support team.

  • Quality Assurance (QA) Engineer October 1, 2016 - August 14, 2019

    Mitrend (www.mitrend.com) - software company offering Software as a Service (SaaS).

    Documented and provided test reports of successful and failed unit test runs, worked with design and development teams to identify root cause (e.g., defect, technical issue, change in functionality, etc.) for failed test cases..

    Delivered ongoing process improvement and efficiency metrics related to the QA process. Decreased occurrence of bugs by 35%

  • EDUCATION

PUBLISHED PAPERS

AUTHORS

LEADERSHIP EXPERIENCE

TEAM MEMBERS AND LINKS

  • Team Captain and SpokespersonMay 22 - 24, 2013

    5th Global Innovation Forum at the World Bank HQ
    Washington, DC, USA

    Led a pre-assigned multicultural team during the business development of a new social enterprise; pitched the venture to international delegates and judges.

    Our seven-person team developed a business model for a Co-op program that utilizes an online platform to match partnering companies with projects and students from partnering schools in India.

    • Samir Abdo

    • Drew Cameron

    • Sandra Cepeda

    • Georgi V. Kardzhaliyski

    • Julien Lafointe

    • Varun Shetty

    Offcial Program in PDF
  • Volunteer/FundraiserSeptember 2009 – June 2011

    Step for Bulgaria Foundation
    March 10th, 2011
    New York University, NYC, USA

    Co-organized a fundraising event in New York University and raised funds for the successful implementation of Step for Bulgaria's Summer Academy 2011, which aims to provide useful skills and knowledge for the personal and professional development of underprivileged young Bulgarians.

    • Michael Crommett

    • Georgi V. Kardzhaliyski

    Flyer in PDF
  • Volunteer/FundraiserSeptember 2009 – June 2011

    Step for Bulgaria Foundation
    March 5h, 2010
    Medford, MA, USA

    Established partnerships with organizations from Boston and raised funds for Step for Bulgaria's Summer Academy 2010.

    • Georgi V. Kardzhaliyski

    • Violeta Jeliazkova

    Event Details in PDF
  • Co-founder and PresidentFebruary 2010 – July 2012

    WPI Entrepreneurship and Innovation Club
    Worcester Polytechnic Institute, MA, USA

    Spearheaded the launch of the club; led panels on the topics of technology and innovation, core business concepts such as strategy, growth, marketing and sales.

    • Derek Carey

    • Georgi V. Kardzhaliyski

    • Wan Liu

    • Patrick Sheppard

    • Bangyan Zhang

    Activities Fair Poster in PDF
  • Volunteer/CoordinatorOctober 2008 – August 2009

    Step for Bulgaria Foundation / WorldTeach Bulgaria Summer 2009
    Pazardzhik, Bulgaria

    Set up a new summer education program for high school students; coordinated the scheduling and logistics of two American volunteers and assisted with designing the curriculum.

    • Georgi V. Kardzhaliyski

    • Evgenia Peeva

    • Kristi Plamenova

    Recommendation in PDF

Contact info

  • Boston, MA, USA

  • Email: gkardzhaliysky@gmail.com
  • Website: www.georgikdz.com

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