
GEORGI KARDZHALIYSKI
BUSINESS & TECHNOLOGY
Bachelor of Science (BS) in Management Information Systems, WPI '13.
Master of Business Administration (MBA), Cambridge College '18.
- Georgi Kardzhaliyski
- Boston, MA, USA
- gkardzhaliysky@gmail.com
WORK EXPERIENCE
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Project Manager (Technical Support) August 15, 2019 - Present
Mitrend (www.mitrend.com) - software company offering Software as a Service (SaaS).
Communicate project status and technical concepts to management and stakeholders. Act as the business liaison between clients and engineers to resolve problems, improve processes and procedures.
Facilitate daily scrum meetings to communicate progress toward a sprint goal, identify and solve issues during a sprint. Collaborate with project teams to define the user stories in the release, organize them into sprints, assign them to team members, and track progress.
Manage workflows and processes related to incident response and business operations. Set up service-level agreement (SLA) policies to ensure we’re delivering measured and predictable service. Measure the response and resolution times of the support team.
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Quality Assurance (QA) Engineer October 1, 2016 - August 14, 2019
Mitrend (www.mitrend.com) - software company offering Software as a Service (SaaS).
Documented and provided test reports of successful and failed unit test runs, worked with design and development teams to identify root cause (e.g., defect, technical issue, change in functionality, etc.) for failed test cases..
Delivered ongoing process improvement and efficiency metrics related to the QA process. Decreased occurrence of bugs by 35%
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Worcester Polytechnic Institute (WPI)August 2009 - May 2013
Bachelor of Science (Honors) in Management Information Systems (MIS)
Graduated with a B.S. degree in MIS in May 2013. Minored in Economics. GPA 3.44/4.0
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Cambridge CollegeSeptember 2014 - January 2018
Master of Business Administration (MBA), General
Graduated with an MBA degree in January 2018. GPA 3.80/4.0
EDUCATION
PUBLISHED PAPERS
AUTHORS
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Designing for Success: Creating Business Value with Mobile UX2014
The 16th International Conference on Human-Computer Interaction
June 25th, 2014
Crete, Greece
We measured the user experience of an e-commerce website before and after it was optimized for mobile devices and used Google Analytics to follow user behavior. The results suggested that optimized websites are likely to have a major positive impact on the ROI for a company.
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Soussan Djamasbi, Ph.D.
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Georgi V. Kardzhaliyski
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Wan Liu
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Wilmann Gomez
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Frank E. Oglesby
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App-Like Mobile Optimization and User Experience2013
The Twelfth Annual Pre-ICIS Workshop on HCI Research in MIS
December 15th, 2013
Milan, Italy
In this study, we developed two mobile designs for an e-commerce website and tested their impact the on user experience. Our preliminary results showed that both designs facilitate a superior user experience; thus, our study provides a theoretical direction for developing visual design guidelines for mobile optimization of e-commerce websites.
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Soussan Djamasbi, Ph.D.
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Georgi V. Kardzhaliyski
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Wan Liu
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Wilmann Gomez
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Frank E. Oglesby
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Global Innovation Forum
Startup Events -
Improving Mobile Web Experience at Dyn, Inc
Coursework -
Startup Weekend EDU
Startup Events -
MIS 4720: Systems Analysis and Design
Coursework -
MIS 3720: Business Data Management
Coursework -
EGG
Startup Events -
Applying the Trust Game to Group Lending
Coursework -
"Good Morning" App
Coursework -
Measuring Young Adult Health Engagement
Coursework
LEADERSHIP EXPERIENCE
TEAM MEMBERS AND LINKS
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Team Captain and SpokespersonMay 22 - 24, 2013
5th Global Innovation Forum at the World Bank HQ
Washington, DC, USA
Led a pre-assigned multicultural team during the business development of a new social enterprise; pitched the venture to international delegates and judges.
Our seven-person team developed a business model for a Co-op program that utilizes an online platform to match partnering companies with projects and students from partnering schools in India.
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Samir Abdo
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Drew Cameron
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Sandra Cepeda
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Georgi V. Kardzhaliyski
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Julien Lafointe
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Varun Shetty
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Volunteer/FundraiserSeptember 2009 – June 2011
Step for Bulgaria Foundation
March 10th, 2011
New York University, NYC, USA
Co-organized a fundraising event in New York University and raised funds for the successful implementation of Step for Bulgaria's Summer Academy 2011, which aims to provide useful skills and knowledge for the personal and professional development of underprivileged young Bulgarians.
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Michael Crommett
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Georgi V. Kardzhaliyski
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Volunteer/FundraiserSeptember 2009 – June 2011
Step for Bulgaria Foundation
March 5h, 2010
Medford, MA, USA
Established partnerships with organizations from Boston and raised funds for Step for Bulgaria's Summer Academy 2010.
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Georgi V. Kardzhaliyski
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Violeta Jeliazkova
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Co-founder and PresidentFebruary 2010 – July 2012
WPI Entrepreneurship and Innovation Club
Worcester Polytechnic Institute, MA, USA
Spearheaded the launch of the club; led panels on the topics of technology and innovation, core business concepts such as strategy, growth, marketing and sales.
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Derek Carey
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Georgi V. Kardzhaliyski
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Wan Liu
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Patrick Sheppard
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Bangyan Zhang
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Volunteer/CoordinatorOctober 2008 – August 2009
Step for Bulgaria Foundation / WorldTeach Bulgaria Summer 2009
Pazardzhik, Bulgaria
Set up a new summer education program for high school students; coordinated the scheduling and logistics of two American volunteers and assisted with designing the curriculum.
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Georgi V. Kardzhaliyski
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Evgenia Peeva
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Kristi Plamenova
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WPI 2011 Student Employee of the Year
Awards -
Global Innovation Forum
Recognitions -
EGG
Awards -
Student Reflections
Public Speaking -
Keynote Speaker
Public Speaking -
Improving Mobile Web Experience at Dyn, Inc
Public Speaking -
Keynote Speaker
Public Speaking -
Innovation Competition
Recognitions -
HDI Innovation Showcase
Public Speaking
Contact info
- Boston, MA, USA
- Email: gkardzhaliysky@gmail.com
- Website: www.georgikdz.com
I’d love to chat with you!
Please fill out the form below to send me an email, and I will reply as soon as possible.
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